I can't nor would I be willing to come in to ask a host a question. I live an hour and 45 minutes away, AND i am legally blind. They don't have the ability to authorize comps because truth be told they aren't hosts!!! She told me herself that only a host on the floor can do that so I would have to come in and talk to one. I guess I'm not good enough for the casino hosts I emailed to deal with me!!!.but remember I'm platinum! I called the phone number asked for a casino host and these are simply the reservation specialists that can look at your online offers. All of them told me I don't have a host assigned to me but I can call and ask for a call center host or speak to one when I'm here. I emailed the sales executive I had been working with in the past as well as a couple hosts. I am supposed to have comped rooms sunday - friday, but no rooms are available as comped online. October rolls around NO HOST!!! I wanted to book a stay for a friday night in December. A casino sales executive told me this information. I was told in September that since I reached 'platinum status' (boy what a joke and lie!!!), that in October I would be assigned a host.

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